FIRE DOG SMS Privacy Policy
Last Updated: August 28, 2026
1. Introduction
FIRE DOG SSC LLC ("FIRE DOG", "we", "us", or "our") respects your privacy. This policy explains how we collect, use, and protect information specifically related to our SMS notification service.
2. Information We Collect
To provide SMS alert notifications, we collect:
- Mobile telephone numbers of authorized personnel
- SMS consent and opt-in records
- SMS opt-out requests
3. How We Use Information
Collected information is used exclusively to:
- Send operational IT, infrastructure, and network alert notifications
- Manage user preferences and opt-in/opt-out status
- Maintain service reliability and troubleshoot notification delivery
4. SMS Messaging Privacy
FIRE DOG collects and uses mobile telephone numbers strictly to provide internal SMS notifications for authorized IT, network, infrastructure, security, and operational purposes.
SMS messages may include automated alerts generated by monitoring systems (such as PRTG), service availability alerts, and infrastructure status updates.
SMS messages are sent only to verified internal personnel who have explicitly opted in.
You may opt out of SMS notifications at any time by replying STOP. For assistance, reply HELP.
5. Mobile Information Sharing
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Mobile information is used solely for operational IT notifications and internal system alerting. It will never be sold, rented, or leveraged for third-party marketing.
Mobile data may be processed by technical service providers only as required to deliver SMS messages, under strict contractual security agreements.
6. Data Security & Retention
We employ industry-standard safeguards to protect mobile numbers and consent data. Information is retained only as long as necessary to maintain active alert services and compliance logs.
7. Contact Us
If you have questions regarding this SMS Privacy Policy, please contact us:
FIRE DOG SSC LLC
12655 Edison Drive
Alpharetta, GA 30022
United States
Email: support@firedogssc.com
